Message from the Chairman
and CEO

Bertrand Dumazy
Chairman and Chief Executive Officer
of the Edenred Group

In response to the epidemic and lockdown measures, Edenred launched the “More than Ever” relief plan as early as April 2020 to protect its employees and support its partner merchants and clients.

To the shareholders,

2020 was shaped by an unprecedented health crisis. We had to rethink our habits, change the way we interact, and ensure that we protected our health and that of our loved ones. Against this extraordinary backdrop, all of Edenred’s teams showed an exemplary level of commitment and community spirit. I would like to extend my thanks to them here.

In response to the epidemic and lockdown measures, Edenred launched the “More than Ever” relief plan as early as April 2020 to protect its employees and support its partner merchants and clients. Similarly, working hand in hand with the public authorities and certain NGOs, the Group put its agility and capacity for innovation to good use helping those hardest hits. For example, we joined forces with BNP Paribas to produce 20,000 Ticket Restaurant vouchers for the Samu Social humanitarian emergency service in Paris, thereby providing assistance to the homeless and other people in need. In Brazil, in partnership with the Gerando Falçaoes NGO, we made it possible to distribute 27,000 “Ticket Alimentaçao” cards to vulnerable families to help them purchase groceries. And in the United Kingdom, the Department for Education chose Edenred to ensure that 1.3 million children from disadvantaged backgrounds, who usually received a free school meal, continued to benefit from a balanced lunch. Edenred rose to the challenge thanks to its technology platform, developing a solution in record time to administer dedicated funds for use in a network of partner food stores via electronic codes.